Shipping & Delivery Policy
Shipping Information
At Wearoma Couture, we are committed to delivering your orders promptly and securely. Please review our shipping policy below:
Processing Time
- Standard Orders: 1-2 business days
- Custom/Made-to-Order Items: 5-7 business days
- Sale Items: 2-3 business days
Shipping Methods & Delivery Times
Domestic Shipping (Within India): 7-8 days
International Shipping: 7-14 days
Shipping Charges
Shipping charges are calculated based on the weight and destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your package using this number on the courier partner's website.
Delivery Guidelines
- Please ensure someone is available to receive the package during delivery hours
- Valid ID proof may be required for delivery verification
- We are not responsible for delays caused by incorrect addresses or unavailability of recipient
- For apartments/societies, please provide complete address including building name and flat number
Special Circumstances
Delays
While we strive to meet our delivery timelines, delays may occur due to:
- Weather conditions
- Natural disasters
- Political unrest
- Courier partner delays
- Festival seasons
Failed Delivery Attempts
If delivery attempts fail due to incorrect address or recipient unavailability, the package will be returned to our warehouse. Re-shipping charges may apply.
Damaged or Lost Packages
If your package arrives damaged or gets lost during transit, please contact us within 48 hours of the expected delivery date. We will investigate and provide a replacement or full refund.
Contact Information
For any shipping-related queries, please contact us:
- Email: weromacouture@gmail.com
- Phone: +91 76003 19401
- Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
This policy is effective as of September 2025 and may be updated from time to time. Please check this page for the most current information.